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  3. How to Set Fallback Invitations
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  3. How to Set Fallback Invitations
  1. Home
  2. Managing Teams, Positions and Locations
  3. How to Set Fallback Invitations

How to Set Fallback Invitations

Fallback invitations allow you to invite a second group of employees if no employee assigned to the team, location and position of a shift is available for that shift. Fallback invitations are then used to invite employees with other similar teams, positions or locations to take this shift.

To prioritize fallback invitations:

  1. Open the Voilà! Web console.
  2. Navigate to the Settings > Employee Mobility.
  3. In the Employee mobility tab, go to the order of fallback invitations
  4. Prioritize invitations as desired.
  5. Click on Save.
  6. Voilà!

Voilà will begin by inviting the fallback employees of the first element, then of the second. So, if you want to start by inviting employees corresponding to the team and position required by the shift, but having one of the fallback locations, put the Location variable at the top.

Configure fallback invitations:

  1. From the Fallback Invitations tab, select whether you want to add fallback invitations for a team, position, or location.
  2. For the chosen element, click on … and Manage.
  3. Check all the variables you want to invite if no employee with the desired location, team or position is available.
  4. Save.
  5. To assign the same fallback invitations to several teams, positions or locations, check the chosen elements instead, and click on the “+”. You will then be able to select the fallback invitations to add.
  6. Voilà!
Updated on June 6, 2022

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